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Breaking Flooring News

Shaw Industries Announces Organizational Restructuring to Enhance Customer-Centric Strategy

By FLOOR Trends & Installation Editors
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April 15, 2025

Shaw Industries Group announced organizational changes further to align its structure with the company’s customer-centric strategy. These moves reinforce Shaw’s continued investment in delivering differentiated products and services, customer experience, and operational agility.

As part of this evolution, the leaders of Shaw’s three core businesses have been named presidents of their respective divisions: Benjamin Liebert, president of Shaw Residential; Kelley Fain, president of Shaw Commercial; and Chuck McClurg, president of Shaw Turf.

Each leader holds full accountability for strategy, performance, and operations—including manufacturing—within their business, empowering them to respond more quickly and effectively to customer needs.

“This structure brings us closer to our customers and strengthens our ability to compete in a dynamic marketplace with differentiated solutions for the ways people live, work and play,” said Tim Baucom, president & CEO of Shaw Industries. “By placing decision-making closer to the markets we serve and aligning leadership with our business units, we are building a focused, more agile organization.

Preceding this change, Executive Vice President of Operations David Morgan announced his retirement at the end of the year following more than four decades of service. He will play an active role in supporting the transition, partnering with business unit leaders to ensure continuity and momentum.

“It’s been an honor to help shape Shaw’s operations function and I’ve seen firsthand how purposeful change drives long-term success,” said David Morgan, Executive Vice President of Operations. “This evolution of our structure reflects that mindset—and I’m excited to help ensure our teams and systems are positioned to deliver with speed, clarity, and focus well into the future.”

These changes are effective immediately and will continue to roll out in phases through collaborative transition planning.

KEYWORDS: personnel Shaw

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