A big installation headache:<br>Defective materials

The first and most important step in any construction project is to ensure that all parties involved have current, signed contractual agreements in place that obligate each to follow certain pre-set guidelines for a particular project. If a flooring contractor encounters product that he believes is substandard quality during the installation, under typical contractual relationships the contractor needs to report his concern through the direct business chain, to the general contractor, as well as the product supplier. It is then the flooring contractor's responsibility to act in a fiduciary manner and determine whether or not to continue working on the project.