ANAHEIM, Calif. -- Consumers and industry professionals will soon be able to note their local floor covering retailers’ degree of proficiency thanks to a new certification program approved by the World Floor Covering Association (WFCA).
Association directors voted at a May 19 meeting in Toronto to implement a far-reaching and comprehensive certification and designation program for retailers that encompasses three distinct certification levels: Certified FlooringExecutive (CFE), designed for business owners and managers; Certified Flooring Professional (CFP), for administrative and operations people; and
Certified Flooring Salesperson (CFS) for floor covering industry salespeople.