Having attained senior citizen status in our industry, I feel that I have a broad perspective on the evolution of the U.S. flooring business. I’ve spent most of my life in this business — which has been very good to me. I’ve watched, with great interest, as our industry grew from very few retailers to thousands of them. I’ve also observed the shift in most markets that saw the sale of floor coverings — particularly carpet and rugs — move from traditional furniture stores to specialty flooring retailers and home centers.
Given my perspective, I think it’s become quite apparent that if you don’t keep current with the times, you lose out in the end.