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Home » Authors » Jim Lee

Jim Lee

Jim Lee, author of FIANA Job Ticket, is president of the Floor Installation Association of North America (FIANA) and the retired owner of Professional Flooring Supply in Fort Worth, TX. During his career of more than 40 years, Jim has worked in all segments of the industry including retailing, distribution and manufacturing.
Articles

ARTICLES

The Disappearance of Those Familiar Faces: Will It Ever End?

Jim Lee
March 2, 2001
No Comments
Lately, every time I pick up the newspaper, listen to the radio or watch television, I get some more disheartening news from the business world.
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FIANA's 2000 Convention & Trade Show: Success with a Capital 'S'

Jim Lee
January 15, 2001
No Comments
Each year, as the date of FIANA's annual convention and trade show approaches, those of us who organize the event start to grow concerned about how it will turn out and whether our members will get full value for their time and expense. We pore over our list of selected speakers looking for just the right mix to satisfy all attendees.
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Are We Really Witnessing the Demise of the Distributor?

Jim Lee
December 13, 2000
No Comments
Have you not heard the stories, read the articles and listened to the so-called industry experts who forecast the impending doom of the floor covering distributor? If not, you just aren’t in tune with what’s been happening.
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Will Technology Make the ‘Human Factor’ Obsolete?

Jim Lee
November 8, 2000
No Comments
I've given a lot of thought to the rapid development of our cyberspace-driven, high-tech world. What I don’t quite understand is what the need for human beings will be in this space-age future — which we seem to be hell-bent on reaching, at the speed of light.
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The Tradeoff Between Volume and Profit

Jim Lee
September 22, 2000
No Comments
During the past 10 years or so, it seems many in the industry have lost sight of the reason to be in business. That reason is to earn a profit.
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Is Customer Service Dead?

Jim Lee
September 5, 2000
No Comments
In the past few years, I have had several opportunities - unfortunately - to find out about customer service. Based on...
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The Future Requires You to Embrace Change

Jim Lee
August 31, 2000
No Comments
Diversification is necessary for your continued growth and financial health.
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What Happened to the Old, Tried-and-True Ways of Expanding Business?

Jim Lee
June 29, 2000
No Comments
At the current rate at which our industry is changing, it is increasingly evident that our industry will soon become something that none of us, at this point, can even begin to comprehend.
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Use It or Lose It: Don’t Let Your Business Go the Way of the Dinosaur

Jim Lee
June 19, 2000
No Comments
I think it’s become quite apparent that if you don’t keep current with the times, you lose out in the end.
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Where is the Respect for Floor Covering Installers?

Jim Lee
June 15, 2000
No Comments
Over the past couple of years, I’ve written repeatedly about the need for a higher degree of professionalism in our industry.
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