The City of Toronto Custodial Services-Facilities Operations in Canada has mandated that all future outside service providers will be required to be certified under the ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (GB) program.
Toronto’s Custodial Services-Facilities Operations went through the internal certification processes in 2013 and obtained CIMS and CIMS-GB Certification with honors. Having witnessed the value of certification, the City of Toronto issued the prerequisite for all future requests for proposals. The City of Toronto became an ISSA member in 2011.