As the associate editor of Floor Trendsand editor of its sister publication Floor Covering Installer, I see a great deal of confusion crop up when it comes to how much retailers should know about the installation side of the business.
Many know the most basic concepts, such as excessive moisture causing problems, but that is usually the extent of the knowledge. While there are many industry trade groups that can offer further information, including the World Floor Covering Association (WFCA), the International Certified Floorcovering Installers Association (CFI), the National Wood Flooring Association (NWFA), the Ceramic Tile Education Foundation (CTEF) and the North American Laminate Floor Association (NALFA), the answer is actually quite simple.