From the beginning, laminate products have had a reputation of having a “hollow” sound when walked upon. To their credit, manufactures have spent many hours and dollars on research and development to create ways to make their floors sound more “natural.”
Nonetheless, when it comes to selling laminate flooring, retailers should automatically include underlayments as part of the selling process. Why? As Bob Cummings, sales and marketing manager at Pak-Lite (PLI), said, “Laminate flooring always requires underlayment—there is no option. At least if you want your floor to look, sound and perform as it was designed. Quality laminate flooring underlayments provide a number of benefits that allow your laminate floor to perform as expected.”