The following is the first in a series of retailer and contractor forums Floor Trends is doing over the course of the year.
These “roundtable” discussions will focus on a specific topic, such as the sales hiring process for this inaugural piece. For the story, we interviewed owners, managers and other executives of retail operations around the country to get their input on the topic of the day. These businesses are of all different shapes and sizes—from the single-unit mom-and-pop to the multi-store operation, from still being run by its founder to multi-generational—but in all cases successful operations with their own rich histories.