Articles by Al Levi

Years ago it was in vogue at many shops I’d work with to have a mannequin dressed up in the perfect company uniform in some open shop area.

While seeking employees’ input and buy-in is important, you must be willing to make tough decisions that benefit the customer, the company and the staff.

If you’re trying to run a successful business, I highly recommend you get selective about where you’re trying to end up and which road you choose to get you there.

The power of building a brand starts with a great name.

In the first part of this blog (“Can Your Employees Be Stealing Your Calls?”) that ran on Feb. 20, I gave you the dire scenario of your own employees siphoning

Yes! And when I hear the pain in the voice of contractors who have fallen prey to their own staff stealing their calls it’s sickening. Even if you haven’t been

My dad believed that I should never ask any employee to do what I hadn’t done myself.

This blog is not about my golf game!

The question is where can people connect with one another socially, emotionally and when desired form a love connection?

Isn’t it tough when your company grows and you have add Techs for you to decide who is and isn’t qualified on what to do?