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It means you’ve trained and verified what they do know so they can be entrusted to do the tasks assigned to them.

The wrong and the right ways to enter into the family business.

At each of the events I’ve attended since last November, regardless of the attendance numbers, the mood of retailers, contractors, installers, designers, installers and even manufacturers has been noticeably upbeat.

What are your goals in three to five years?

There are customers and staff tossing balls into the air and expecting you to effectively juggle them all.

I think Lexus™ got it right when they coined the phrase, “Relentless Pursuit of Perfection”.

Innovation is an interesting thing and it comes in many different forms. The definition of innovation involves the creation of better or more effective products, processes, services, technologies and ideas.

Life can indeed present 2nd and even 3rd acts if we so deem it to be possible.

Pam and I have always talked about business since she was a teenager because she shares my love for it.

The economy and specifically the state of the recovery seem to be a favorite topic for many of us. Sometimes, with so many versions of the same economy being bantered about by so many talking heads, it’s tough getting a reading on a version that’s credible and convincing.