What makes attitude so mysterious and yet essential to selling? Understand that your mind is a computer that you can program. We all have a choice. We can choose an inner dialogue of self-encouragement and self-motivation, or we can choose self-defeating behavior and self-pity. Each of us encounters hard times, hurt feelings and the heartache of a lost sale. The key is to realize is that it is not what happens to you that matters; it is how you choose to respond.
I once took a short break from flooring to sell furniture. On my first day, the salesperson who had the first “up” sold his first sale of the day.