More than a half century of service under its belt, Jim’s Carpets in Leeds, West Yorkshire, England, has grown into a significant player in the U.K.’s flooring market. The multigenerational company services clients across the U.K. through four retail showrooms in Cross Green, Kirkstall, Leeds and Wakefield—operating as Jim’s Carpets and The Floorstore—as well as an online shop, BestatFlooring.co.uk.
We recently had the opportunity to speak with the company’s second-generation front man, Steve Walker, who owns and manages the business with his brother, Chris. Walker has been with the company founded by his father, Jim, since its inception in 1961, helping guide the business through the many changes in how customers shop over the last 50 years.