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Commercial FlooringResidential FlooringColumns

How to Implement Continuous Improvement

By Jerry Kenney

One Source Commercial Flooring was formed in the early 1990s initially in the carpet care segment and later added installation services as the company grew. During that time, company founder and president Scott Spencer began serving the K-12 sector where One Source found its niche and largest business segment. In 2003, after spending time in the corporate world, I joined my cousin Scott as partner in the corporation.

Our partnership is a blend of styles and strengths that complement each other. Scott is a classic entrepreneur and sales-oriented leader, where my contributions are in operations and processes. It has been fun for us to grow this business together reminiscent of our grandfather, granduncle and great-grandfather who ran a plumbing contracting business from 1909 until 1966.

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