Flowood, Miss. -- The National Tile Contractors Association (NTCA) announced the acceptance of Northern California Tile and Stone (NCTS) in Sacramento, Calif., to its Five Star Program. Founded by Roger Leasure, president, NCTS began in 2009 as a subcontractor specializing in large commercial and industrial tile and stone installations. Since that time, NCTS has grown to be a major installer in Northern California and has expanded its services throughout Nevada, as well.
In 2014, NCTS set a goal to expand via training and mentoring employees on standards, stewardship, and overall excellence. In 2016, Leasure put additional training into practice and implemented Certified Tile Education Foundation (CTEF) programs for NCTS installers. CTEF certification is a total validation of industry skills and knowledge, offering training and testing essential in promoting industry-recognized proof of each and every installer’s abilities. These programs effectively ensure that NCTS team members are properly trained on quality workmanship, while continually raising the bar on all quality standards.
“Becoming a Five Star Contractor is the culmination of many years of hard work and attention to detail by our team of project managers, superintendents and most importantly our CTI installers,” said Eric Witcher, chief of estimating at NCTS. “Through their dedication, we have positioned ourselves to be recognized by the NTCA with this classification. It is definitely a distinguished badge of honor, reinforcing to clients just why we are the best contractor for the job.”
To obtain Five Star Contractor certification, contractors must be members of NTCA in good standing and complete an application process that includes submitting examples of work, reviews and recommendations from peers and customers. They must also demonstrate a proven commitment to service, quality, safety and superior job performance. Five Star Contractors are also required to certify a minimum of 10 % of their installers through the CTEF’s CTI installer program, or have completed a three-year apprenticeship program approved by the Department of Labor.