The successful installation of any flooring rests with properly preparing the substrate and correctly using the appropriate floor prep products to remediate any problems with it. The stakes are high because failed flooring installations cost retailers, specifiers, installers and others more than $500 million annually, according to some industry analysts. FCI recently turned to flooring industry veteran John Hoover for his thoughts on substrate preparation and today’s floor prep technologies. Hoover is a business manager in Virginia for Fishman Flooring Solutions and has assisted in the preparation of more than 1,000 substrates.
FT: What’s the most important thing retailers, specifiers and others need to know about prepping substrates and the use of floor prep products?