CCA Rolls Out Training Program for Retail 2.0 Flooring Dealers
CCA Global University, the training and education arm of CCA Global Partners, has developed an innovative and comprehensive training program exclusively designed to accelerate the onboarding process of the groundbreaking Retail 2.0 initiative. This new program, tailored for more than 1,000 stores across Flooring America, Flooring Canada, and Carpet One Floor & Home retailers, marks one of the largest rollouts in the history of the home improvement retail industry.
Retail 2.0 represents a significant transformation in the floor-purchasing journey for consumers, encompassing a complete overhaul of the proprietary selling system, the introduction of a wide range of digital assets, and a massive redesign of showroom floor plans. The team at CCA Global University faced the unique challenge of developing a succinct and effective training process for the expansive new system.