Your project is complete. Every tile is in place, the installation was done on time and under budget, to the exact specifications. Even the project manager is beaming.
But don’t break out the cameras yet to add this masterpiece to your portfolio. The owners are calling because their sparkling new tile has turned dull in just days. They say it’s “grout haze:” the silent enemy that can ruin any beautiful tile surface, which doesn’t discriminate against color, material or size. It can strike any floor or wall — from porcelain to natural stone. Some grout haze problems result in the worst scenario of all, “picture framing.”