Matt Casey joined the Bona team in 2005 as a customer service representative. Over the course of his nearly 20-year stint, he has held a number of roles from technical services to training to sales and marketing. He also learned to install hardwood flooring as well as sanding and finishing. Having one foot planted in each side of the business means he is capable of providing input on product development and application. This ability comes in handy when working with everyone in the flooring industry—his favorite part.
“It's been fun to see the tangible impact of some of those customers throughout the years,” Casey said. “I see men and women throughout the industry, their eyes light up when they do see that impact they're having with their clients. I'm in a unique position where I get the best of both worlds. I might be in the office several days in a row, while the next week I'm out in the field, working hand in hand with contractors. For me, personally, I feel lucky to get the best of both worlds there.”