The NTCA Five-Star Contractor Program has, in recent years, advanced to include accreditation, emphasizing members' dedication to industry professionalism through third-party validation. Since 2008, the program has consistently maintained rigorous standards for tile and stone installation contractors, acknowledging outstanding craftsmanship and strict business practices.
In response to industry changes, all companies, including existing NTCA Five-Star Members, must reapply and undergo accreditation. This transformation marks a shift from "company recognition" to an official "accreditation" program with a thorough third-party review process. NTCA released this change in October 2023, with the companies that successfully transitioned, and will continue to showcase the tile installation companies that transition through this process, every quarter in 2024.