Ray Kaster of Kaster Carpet Villa in Beaverton, Oregon, was an effective trainer of flooring professionals. This story is a testimony to the educational insight and dedication of one man. How does your employee training program compare with Ray Kaster’s employee training philosophy?
My first job in the floorcovering industry began in 1971 as a retail carpet sales trainee at Kaster Carpet Villa. Ray Kaster was an “old school” master flooring installer. After 25 years as a professional installer, Ray opened his own retail store. His common sense, foresight, dedication and ability to train his staff are the primary reasons for the success he earned as a flooring retailer. He owned the same Beaverton location for 19 years before selling the business to his son.