NWFA to host ‘webinar’
The seminar features speaker Lew Migliore, who will address how to handle customer complaints. The seminar teaches participants how to prevent problems, handle complaints effectively and resolve customer-retailer issues.
The interactive program can be accessed with a speakerphone and a PC with an Internet connection.
Registration is $150 for NWFA members and $225 for non-members.
To register on line, visit www.nwfa.org and click on the Management Education link. A credit card is necessary for on-line registration. Credit card charges will appear as "Conference Call Services" on bill statements. Registration forms can also be downloaded from the site and faxed to (801) 365-0595. To register by phone, call Glyphics Communications at (800) 651-7916.
For more information, call the NWFA at (800) 422-4556.