More than 100 Gilford Flooring customers throughout Indiana, Ohio, Kentucky and Tennessee recently attended a two-day event held at Belterra Casino Resort & Spa in Florence, Ind. The “Preparing for Spring” event opened with an awards banquet dinner. Guest speaker Randy Merritt, Shaw Industries president, presented “State of the Flooring Industry & Issues Facing Retailers.”
A Business Enhancement Day kicked off the following day with a breakfast Q & A between customers and industry professionals. The panel included Merritt, along with Don Evans, EarthWerks vp; Paul Stringer, Somerset Hardwood vp; and Derek Welbourn, Inhaus ceo. Questions addressed various issues in the industry from the potential anti-dumping legislation to new ways to compete with big box stores.