• Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • PRODUCTS
  • A&D
  • INSTALLATION
  • MARKETS
  • AWARDS
  • EDUCATION
  • BUYER'S GUIDE
  • MEDIA
  • EMAGAZINE
  • SIGN UP
cart
facebook twitter linkedin youtube
  • NEWS
  • Breaking Flooring News
  • eNewsletters
  • PRODUCTS
  • Carpet & Area Rugs
  • Hardwood
  • Installation Products
  • Installation Tools & Equipment
  • Laminate
  • Resilient
  • Specialty
  • Tile & Stone
  • MARKETS
  • Commercial
  • Residential
  • AWARDS
  • Installation Awards
  • Top Flooring Products
  • EDUCATION
  • Continuing Education
  • Webinars
  • Sponsored Insights
  • MEDIA
  • FLOOR Podcast
  • Videos
  • TISE 2025 Videos
  • eBooks
  • EMAGAZINE
  • eMagazine
  • Archive Issues
  • Contact
  • Advertise
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
    • Breaking Flooring News
    • eNewsletters
  • PRODUCTS
    • Carpet & Area Rugs
    • Hardwood
    • Installation Products
    • Installation Tools & Equipment
    • Laminate
    • Resilient
    • Specialty
    • Tile & Stone
  • A&D
  • INSTALLATION
  • MARKETS
    • Commercial
    • Residential
  • AWARDS
    • Installation Awards
    • Top Flooring Products
  • EDUCATION
    • Continuing Education
    • Webinars
    • Sponsored Insights
  • BUYER'S GUIDE
  • MEDIA
    • FLOOR Podcast
    • Videos
    • TISE 2025 Videos
    • eBooks
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP

Becoming the Total Solution Provider

By Al Levi
July 12, 2009
We may live in the age of specialization, but right now the best thing you can do is become more of a total solution provider.

Many years ago my brothers and I decided that if we didn’t “own the basement” then we’d be inviting our competition in to supply the products and services we didn’t provide. That’s why we make the commitment to become a multi-trade shop and become what we called the “Total Solution Provider.”

And in this economy, making the decision to “own the basement” is no longer an option because you must get as many opportunities as possible to serve the customers who already have had a good experience with you and your company.

If you’re thinking about taking on extra tasks or a whole new trade, you can either build the systems you’ll need from scratch or you can jump-start the process by choosing to acquire a company that already does the type of work you don’t presently do.

Either way, it’s great to have a core set of customers you can provide more work to than trying to find new customers and sell them just what you do now ... But only if you have the systems and people in place that will allow you to properly handle the additional work and maximize the cross-marketing opportunities.

In addition to becoming the Total Solution Provider, you must change the mindset by you and your staff so that you go to a call with the idea you’re there to take the blinders off and look around. This way you’re able to make great suggestions that will better serve the customer.

If you already answer your phones professionally, have your office procedures locked in, then it comes down to parlaying your sales, operational and technical skills from the trades you do now to the new trade. Once this happens, adding new tasks and trades is easier than you think, and essential in these economic times.

Give Me 60 Minutes And I'll Show You The Secrets To Running A Profitable Service Business ... Even During A Recession!

Al Levi is a consultant and a contributing editor to PM magazine and blogs for many other BNP trade magazines. Now he is presenting a free online video segment called the “60 Minute Recession Solution” Online Video Seminar.

For the first time ever you’ll hear from him and just a few of the many contractors who have engaged the power of his Power! Programs. His clients are happy to share how this dynamic program worked for them – and how it is still working for them, especially in these tough economic times.

“This program has helped dozens of business owners I’ve worked with one to one,” Levi says. “The Power! Plans have also helped. But now thanks to new technology, I’ll be able to help many more contractors with my 12-Month Power! Plan Coaching Program than ever before. This program will also include the building of your own customizable Operating Power! manuals.”

These programs have been working for Levi in his family business for years and in his clients’ businesses. Now they are reaping the results. Click on the following link to learn more and see and hear for yourself: www.60MinuteRecessionSolution.com.

Share This Story

For over seven years, Al Levi has been helping flooring businesses solve problems, turn greater profits, and help get their lives and free time back. This is all based on his 25-year career at his family-owned and operated contracting business. To discover more, visit www.60MinuteRecessionSolution.com.
You must login or register in order to post a comment.

Report Abusive Comment

Recent Comments

Pantano

Recycled Bob ...

http://arnoldschwarzeneggers.com/

https://www.mylivecart.com/...

https://www.connect55.com/...

Blog Roll

Tile Magazine Blog

Manage My Account
  • eMagazine
  • eNewsletter
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

Retailers Share Top Takeaways from Shaw Flooring Network Convention

Retailers Share Top Takeaways from Shaw Flooring Network Convention

Shaw Flooring Network Retailers Report Post-Election Sales Surge

Shaw Flooring Network Retailers Report Post-Election Sales Surge

What Shaw Flooring Network Dealers are Banking on for 2025

What Shaw Flooring Network Dealers are Banking on for 2025

SolidTech R: Sustainable, High-Performance Flooring from Bottle to Floor

SolidTech R: Sustainable, High-Performance Flooring from Bottle to Floor

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the FLOOR Trends & Installation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of FLOOR Trends & Installation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Woodura Herringbone 2.0
    Sponsored byBjelin

    The Herringbone Floor of the Future

Popular Stories

Woodura Herringbone 2.0

The Herringbone Floor of the Future

company branding

Branding and Marketing Strategies for Flooring Contractors

Three individuals, a man and two women, discussing flooring options while reviewing samples.

Humans in the Loop: Why AI in Your Flooring Business Still Needs You


Download the Free Moisture Meters Guide

Events

December 1, 2030

Webinar Sponsorship Information

For webinar sponsorship information, visit www.bnpevents.com/webinars or email webinars@bnpmedia.com.

View All Submit An Event

Poll

Growth Challenges in the Flooring Industry

What’s holding you back from growth in 2025?
View Results Poll Archive

Products

2025 BNI Interiors Square Foot Costbook

2025 BNI Interiors Square Foot Costbook

See More Products

FLOORtalk podcasts - Listen Now

×

We’re rolling out the red carpet of flooring knowledge!

Stay in the know on the latest flooring retail trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing

search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
    • Breaking Flooring News
    • eNewsletters
  • PRODUCTS
    • Carpet & Area Rugs
    • Hardwood
    • Installation Products
    • Installation Tools & Equipment
    • Laminate
    • Resilient
    • Specialty
    • Tile & Stone
  • A&D
  • INSTALLATION
  • MARKETS
    • Commercial
    • Residential
  • AWARDS
    • Installation Awards
    • Top Flooring Products
  • EDUCATION
    • Continuing Education
    • Webinars
    • Sponsored Insights
  • BUYER'S GUIDE
  • MEDIA
    • FLOOR Podcast
    • Videos
    • TISE 2025 Videos
    • eBooks
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP