Jim Buckles is a guy that has been in the flooring industry for a long while. He has served as a virtual CFO for many retailers over the years, offering them insight into a lot more areas than just their finances. That’s why I thought this topic, the design and allocation of a retailer’s sales floor, was a perfect one to explore with him. As competition gets sharper and as big box stores become more aggressive, independents need to explore every possible facet of their businesses for ways of achieving advantage in order to help them compete at least as effectively and as profitably as their competition, hopefully more effectively. The following are excerpts of a conversation we recently had with Jim, which you can listen to in its entirety here.
TF: What is your observation as to the process many retailers go through to arrange their sales floor?