Since 2008, the NTCA Five-Star Contractor Program has established high standards and requirements for its elite members who demonstrate exceptional craftsmanship and business practices for tile and stone installation contractors.

Over the last couple of years, NTCA has aimed to establish accreditation for these members, demonstrating their commitment to advancing the professionalism of the tile and stone industry, and providing third-party accreditation.

All companies seeking NTCA Five-Star Contractor membership—even existing NTCA Five-Star Members -- need to reapply and go through the accreditation process.

By 2020 the NTCA was successful including NTCA Five-Star Member recognition as preferred contractors in commonly-used architectural specification platforms. This made it apparent that the NTCA Five-Star program needed to transform from a “company recognition” program into an official “accreditation” program which now includes a third-party review process.

The first two existing NTCA Five-Star Members to receive accreditation are Heritage Marble & Tile in Mill Valley, Calif., and D.W. Sanders Tile & Stone Contracting, Inc., in Marietta, Ga.

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