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Tile & Stone Flooring

IPA Laboratories Wins Top Industry Awards for Customer Service Excellence

By FLOOR Trends & Installation Editors
TCNA logo
November 25, 2024

International Product Assurance (IPA) Laboratories received two prestigious recognitions at ACIL's 2024 Annual Meeting in New Orleans.

IPA Laboratories, formerly TCNA Product Performance Testing Laboratory, provides ISO 17025 accredited testing services for ceramic, glass, stone, concrete, and composite materials at its facility near Clemson University Innovation Campus.

The Clemson, South Carolina-based facility earned its third consecutive Customer Quality Service Award, placing among eight distinguished recipients. IPA also secured a Special Recognition Award as one of the top three laboratories for customer satisfaction.

The awards recognize IPA's commitment to data integrity and quality standards under ISO/IEC1725:2017 guidelines. Director of Laboratory Services Katelyn Simpson announced plans to expand research and testing capabilities in 2025 to meet growing customer needs.


KEYWORDS: flooring industry associations flooring industry awards Tile Council of North America (TCNA)

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