"My people don't always do what I want." Where does this declaration rank on your Top 10 Frustrations list?
Getting others to follow is the leader's principal task. And it's also the most difficult -- which is why so few leaders succeed. It's difficult because, as business management writer Michael Gerber said, "You can't make people do what you want. You can only create an environment where their doing what you want is easier than not doing it."