Sam Allman is president of Allman
Consulting and Training. He is
an internationally recognized motivational speaker, consultant, trainer
and author who delivers inspiring programs in areas such as leadership,
customer service, management development, team building, retail sales
and personal quality management. He has developed many audio and video
programs and has created hundreds of training and educational learning
As I looked around the room at the faces of the audience I was addressing, I was inspired. I recognized what I believe is the heart and soul of what makes the United States of America a great country: its people.
If you’re anything like me, you sometimes find it difficult to step up and be candid. Even worse, there are times you fail to initiate difficult discussions with others, including loved ones, on critical matters.
Last month I shared research that showed those who are the most successful in leadership, relationships and marriage are those who are not afraid to step up, address and discuss sensitive issues with others. The struggle with sensitive issues is that they are often very emotional and generate our age-old evolutionary response: fight or flight. That defense mechanism causes us to use ineffective methods of communication. When we are loaded with adrenalin, our brains lack the necessary blood flow to remain calm and think clearly.