It's not news, but a sad reality that "drift and squander" describes the plight of nearly every flooring store with fewer than 10 employees (and even some larger stores, too). Their owners continue to "do" business (that is directly serve customers) instead of "run" it. They reap bitter fruits: (1) Burn-out, working strictly for take-home pay; and (2) Flat-out, building no company-equity. They own a job, not a business. When they retire or sell out, they receive the market-value of tangible assets, but nothing for their years of hard work.
REDEMPTION: Articulate your dream store in writing; then determine the strategies that will drive you there. Be strategic!