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The Trusted Sales Advisor: Find the Need; Earn the Business

By Kelly Kramer

In all my years of observing selling, I’ve deducted there are three types of methods. One is the “Turn ’em and Burn ’em” hard sell; two is the “Comfortable Old Shoe” soft sell,” and three is the “Always do What is in the Buyer’s Best Interest to Earn the Business.”

I’ll bet you can guess which method I teach and use in my own store.

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