A healthy business grows just like a healthy child. The most important and defining characteristic – the personality of the business – is developed early and never really changes, while its outward appearance can seem to change overnight.
Nobody, but nobody, anticipated that a new carpet mill would materialize in the midst of an elongated and hollow recovery, let alone watch it become the third largest carpet producer in the country.
Floor Trends took some time to talk to retailers about how business and results were mixed. These retailers also shared how they reach out to current and prospective customers, and how showrooms can be reflective of the type of business they strive to be known for.
During the Great Recession, thousands of flooring retailers failed to survive the financial debacle as new construction business declined with the housing crash and consumer remodel budgets dried up.
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