Canada Nufloors is a retail group with a unique structure and a group that has shifted gears over the past year or so to make sure all of its cylinders are firing at maximum efficiency. The group has arranged itself in a way that is quite uncommon in this industry because it replaced its general manager with a board of directors that is made up of its retail members, placing them at the center of developing a direction and specific programs and managing the day-to-day business.
We had the opportunity to sit down with Cynthia Dean, the group’s director of accounting and member services, and learned more about this organization and its way of doing things. You can listen to this interview in the podcasts section of our website. The following is excerpts from that interview.