For years I’ve watched an industry where scores of seats in educational seminars aimed at retailers have been left vacant. Realizing that there is no shortage of first-class instruction in this industry, the fact remains that there is a greater need for instruction today than ever before.
To gain some insight into this situation, we invited Brian Gracon of Brian Gracon & Associates to talk about education in the flooring industry. Gracon has been in the training business for 22 years, designing training strategies, consulting, managing training projects and in the process designing and presenting more than 75 training programs. You can listen to this conversation in its entirety is available on floortrendsmag.com/media/podcasts. Following are excerpts for that conversation.