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The economy is tougher, competition is tighter and consumers have a firm grip on their wallets. But when it comes to closing a sale, an attractive price tag is not all that matters.

Is it time to put you knee kicker away and shelve the way you view your work? Do you need to move from "doing" business to "running" a business?

Contrary to popular belief, installation is not the No. 1 problem in the floor covering industry; it's installing the wrong product in the wrong place which fails to live up to expectations.

In the commercial arena, there are plenty of opportunities for making big, embarrassing, glaring, reputation-destroying, expensive mistakes.

Hardwood flooring has become wildly popular with homeowners, builders and specifiers for a great number of reasons, not the least of which is the design creativity it offers.

The 2012 Annual Meeting of Starnet Worldwide Commercial Flooring was held at El Conquistador Resort in Fajardo, Puerto Rico, April 19-22.

The McCovey Cove Loft is the exclusive party suite located at AT &T Park, home of the San Francisco Giants. It is positioned just off the right field wall, only ten feet above the playing field, and it actually straddles the foul pole.

It is amazing how many times I look at a flooring issue at a hospital, and end up hearing the same concerns I have being expressed by the staff.

What lies beneath? When it comes to tile and stone installation, let's be honest: more often than not, the consumer doesn't know (or care).

The first quarter of 2012 is in the books. No time to reflect, though; we have to put our shoulders to the wheel and get back to the grind, right?