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Flooring InstallationColumns

Selling in Today’s Retail Environment: How to Handle Installation

By Warren Tyler

At a recent convention, Randy Merritt, president of Shaw, told the group the industry’s biggest problem is installation. It’s not only training installers, it’s finding them. And, it’s not just in our business; it’s tradesmen in all industries. In Dalton, it’s difficult getting enough electricians to keep the machines running.

The reasons for this are mostly cultural: Diminishing work values, a lack of respect for people who work with their hands, lack of vocational training in the schools and the wacky notion that everyone should go to college.

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