While the International Surface Event holds a vital role in the flooring industry, it holds an extra-special place in the history and the makings of QFloors, and this year the flooring industry-specific software company returned to the show for the 20th time, where it officially launched its highly anticipated QPro software.
Two years ago, ICC Home in Indianapolis was experiencing a challenge common among independent specialty retailers: high employee turnover, particularly in the sales department.
TalkFloor sat down with QFloors' Chad Ogden to get some insight into the changes industry-specific software has made and is making in the retail community and in the industry in general.