Leaders today face new challenges due to the speed of technological, social and economic change. Data shows that these challenges are calling for a new breed of leaders.

The ego-empathy balance requires paying attention to another’s desires without wholly sacrificing one’s own.

In the early days, was mostly about making person-to-person connections and offering businesses the chance to organically engage with customers. Today, it’s a behemoth of a data-driven advertising platform.

I’ve always been a big fan of distribution in the flooring industry and I believe that now more than ever, the value and support distributors bring is vital to the success of specialty retail.

Recently, we had an opportunity to sit down with Doug Chadderdon, president and CEO of Great Floors, to learn about the history of Great Floors and its progress and plans for the future.

Succession planning is an important priority for any business. However, for family businesses, the challenge can be particularly difficult.

Wood is not just a category of flooring for Wisconsin-based Floor360—the retailer has taken a unique merchandising approach to bring more engineered wood to the Milwaukee market.

While we’re a couple of months away from turning the calendar to 2020, most of us are already knee deep into planning for the coming year. What should we anticipate for next year?

How do you stay relevant when your suppliers are increasingly being pulled into the home center space and when new emerging competitors lurk everywhere?

Once we become elevated to the position of trusted advisor, our customers become more open to the ideas, suggestions, and solutions we present.