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Home » Authors » Sam Allman

Articles by Sam Allman

Teaching Your Salespeople to Sell at Higher Prices than the Competition

Sam Allman
August 14, 2002
No Comments
One measure of a manager's ability is how well he maintains his company's profitability. Customer service is critical -- and so are sales -- but if a dealer can't maintain his profitability, he or she will never make it.
Read More

Flooring Retailer Take Heed: There's No Place Like Home

Sam Allman
July 1, 2002
No Comments
As I write this article, I'm at St. Vincent's Hospital in Toledo, Ohio, experiencing the first hospital stay of my life.
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Leadership's Most Powerful Tactic

Sam Allman
May 9, 2002
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"My people don't always do what I want." Where does this declaration rank on your Top 10 Frustrations list?
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Synergy…or the Power of the Flock

Sam Allman
April 16, 2002
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Remember the surprise winner in this year's Super Bowl? The New England Patriots, the team with a poorer win-loss record than its opponent, outplayed and defeated the St. Louis Rams, a team that boasted reputedly superior talent.
Read More

Is No News Actually Good News?

Sam Allman
March 8, 2002
No Comments
Have you ever been so overloaded with installations that you desperately needed another contractor? I have.
Read More

'The Magnificent Seven': Rx for Prospering in a Down Economy

Sam Allman
February 8, 2002
No Comments
It's easy to expand your store and profit when business is good. But when the economy sours, only strong businesses survive. Like cream, they rise to the top - while weaker businesses drown in deep yogurt!
Read More

Charismatic Leaders are People Builders

Sam Allman
December 4, 2001
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What kind of leader produces winners among his or her followers?
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Developing Employee Loyalty: Part II

Sam Allman
October 30, 2001
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In my last installment of The Art of Retail Management, I reviewed the benefits of having satisfied and loyal employees.
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Developing Employee Loyalty Promotes Company Profits

Sam Allman
September 27, 2001
No Comments
During the 1990s, Sears analyzed complex mathematical data to determine if, and how, employee loyalty influences the bottom line and whether it pushes it up or down.
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The Job that Never Ends: Conveying Clear Expectations

Sam Allman
September 7, 2001
No Comments
The Gallup Organization's recent poll of 80,000 managers in 400 companies confirms a management principle that I've been teaching for 10 years: the No. 1 cause of employees' failure is the boss' failure to convey clear expectations. Too frequently, bosses simply fail to make clear to employee what they should and should not do.
Read More
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