Flooring and window treatments probably aren’t the first things that come to mind when people think of Hawaii. But since 1972, Kahului Carpet & Drapery, Inc. , has literally laid the groundwork and built a statewide reputation on providing quality services in carpeting, floor installation and window coverings.
Providing an outstanding customer experience represents a significant opportunity for you to differentiate your store (a.k.a. brand) from the large box retailers and online competitors.
The world is rapidly changing. Businesses that want to be viable for five, 10, 15—heck, even just two years—into the future have got to be on alert, in constant knowledge acquisition mode, and on the ready to create new ways of doing things.