Adrian Simpson, operations manager for Carpet Call Floor Centre, in Victoria, Australia, walks us through the company’s humble beginnings, the installer crisis in Australia and Carpet Call’s international recruitment efforts.
Adnan Alhaider opened his first Footprints Floors location in March of 2020 right in the middle of the pandemic. Two years later, he has expanded to four territories in the state and has exceeded $1 million in sales.
Harry Tishler, vice president of member experience, Shaw Industries, shares insight into the people, processes, merchandising and marketing a retailer needs to have in place to launch a successful shop-at-home business.