This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.
This Website Uses Cookies
By closing this message or continuing to use our site, you agree to our cookie policy. Learn More
This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.
Floor Trends
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Floor Trends
  • EMAGAZINE
    • eMagazine
    • Archive Issues
    • Contact Us
    • Advertise
    • Subscribe
  • NEWS
    • Breaking Flooring News
    • Show & Event Coverage
  • PRODUCTS
  • FLOOR COVERINGS
    • Carpet
    • Resilient
    • Tile & Stone
    • Hardwood
    • Laminate
    • Specialty
    • Area Rugs
    • Residential Flooring
    • Commercial Flooring
    • Installation
  • BUSINESS INSIGHTS
    • Columns
    • SPONSOR INSIGHTS
  • MEDIA
    • Podcasts
    • Videos
    • Webinars
    • Photos
    • Interactive Spotlights
  • DIRECTORIES
    • Wood Flooring Guide
    • Buyer's Guide
  • TALKFLOOR
    • eNewsletter
Home » Keywords » customer service

Items Tagged with 'customer service'

ARTICLES

Footprints Floors

Detroit Native Expands Flooring Franchise in the Motor City

April 13, 2022
No Comments

Adnan Alhaider opened his first Footprints Floors location in March of 2020 right in the middle of the pandemic. Two years later, he has expanded to four territories in the state and has exceeded $1 million in sales.


Read More
tom jennings award

WFCA Recognizes Customer Service Excellence with Inaugural Tom Jennings Champion Award

September 8, 2021
No Comments

Nominations to honor the contributions and impact of retail owners and managers setting the new standard for exemplary customer service will be accepted through December 15.


Read More
installation estimate

How to Improve Customer Service Through Great Installation

Dave foster author
Dave Foster
June 16, 2021
No Comments
Industry consultant and former retailer Tom Jennings discusses how to improve the installation segment of your business.
Read More
handling customer stalls

How to Manage Stalls While Selling

Buddy Wisdom
June 14, 2021
No Comments
With stalls, the customer offers no particular reason for hesitating. If she has an objection, she isn’t telling us what it is.
Read More
meredith brown

Novalis Names New Director of Commercial Accounts

June 1, 2021
No Comments

Meredith Brown brings over nine years of experience in the flooring industry with her and has an extensive background in sales management along with working as a specification specialist and an architecture and design manager.


Read More
app

Daltile Launches ProExchange Mobile App

April 14, 2021
No Comments

With Daltile’s ProExchange, customers can check pricing, view product availability, request samples, and be alerted of order status.


Read More
DeGraaf Interiors team

How to Create an Exceptional Retail Experience

Dave foster author
Dave Foster
February 25, 2021
No Comments

We asked questions about the finer points of creating an exceptional experience for customers.


Read More
customer campaign

Ardex Announces New Customer Campaign

February 9, 2021
No Comments

Ardex Americas announced a new customer campaign earlier this year, “Built by You, Backed by ARDEX”, which incorporates elements from all segments of the business.


Read More
resolving objections

Creating Likeability Through Objections: Part 2

Buddy Wisdom
December 11, 2020
No Comments

In this issue, we discuss more ways to manage objections by breaking down the customer’s resistance.


Read More
logo

CCA Global's University Earns 2021 Training Top 100 Designation

December 7, 2020
No Comments

CCA Global's University training program and curriculum have been recognized as one of the top 100 nationwide with a 2021 Training Top 100 designation, awarded by Training magazine.


Read More
More Articles Tagged with 'customer service'
Subscribe For Free!
  • eMagazine Subscription
  • eNewsletter
  • Online Registration
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Floor Trends audience. All Sponsored Content is supplied by the advertising company. Interested in participating in our Sponsored Content section? Contact your local rep.

close
  • Playground Surface Material
    Sponsored byBASF South East Asia Pte Ltd

    How to Choose the Right Sports Flooring and Playground Surface Material

Popular Stories

floor & decor

Floor & Decor Reports Strong 1Q Performance

Starnet Design Awards 2022.jpg

Starnet Commercial Flooring Announces 2022 Starnet Design Awards Grand Prize Winner

Bentley Jay Brown.jpg

Bentley Announces Leadership Changes

TalkFloor videos and podcasts

Events

June 13, 2022

NeoCon 2022

NeoCon is the world’s leading platform for commercial design and serves as the annual gathering place for design professionals and end-users.
January 12, 2023

Domotex

The next edition of DOMOTEX, the leading trade show for carpets and floor coverings, will take place in Hannover January 12-15, 2023.
View All Submit An Event

Poll

Planned Home Renovations and Remodels

What are you planning to change in your home for 2022?
View Results Poll Archive

Products

Tiling Floors - DVD

Tiling Floors - DVD

Ceramic tile is a versatile and popular material for all kinds of floors.

See More Products

FT Flooring Buyer's Guide

Get our new eMagazine delivered to your inbox every month.

Stay in the know on the latest flooring retail trends.

SUBSCRIBE TODAY
  • Resources
    • List Rental
    • Survey And Sample
    • Market Research
    • Custom Content & Marketing Services
    • Flooring Group
    • Associations
    • Polls
  • Want More
    • Connect
    • Events Calendar
    • Store
    • Subscribe
  • Advertise With Us
    • Advertise
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2022. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing