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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

Footprints Floors

Detroit Native Expands Flooring Franchise in the Motor City

April 13, 2022
No Comments

Adnan Alhaider opened his first Footprints Floors location in March of 2020 right in the middle of the pandemic. Two years later, he has expanded to four territories in the state and has exceeded $1 million in sales.


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tom jennings award

WFCA Recognizes Customer Service Excellence with Inaugural Tom Jennings Champion Award

September 8, 2021
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Nominations to honor the contributions and impact of retail owners and managers setting the new standard for exemplary customer service will be accepted through December 15.


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installation estimate

How to Improve Customer Service Through Great Installation

Dave foster author
Dave Foster
June 16, 2021
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Industry consultant and former retailer Tom Jennings discusses how to improve the installation segment of your business.
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handling customer stalls

How to Manage Stalls While Selling

Buddy Wisdom
June 14, 2021
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With stalls, the customer offers no particular reason for hesitating. If she has an objection, she isn’t telling us what it is.
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meredith brown

Novalis Names New Director of Commercial Accounts

June 1, 2021
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Meredith Brown brings over nine years of experience in the flooring industry with her and has an extensive background in sales management along with working as a specification specialist and an architecture and design manager.


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app

Daltile Launches ProExchange Mobile App

April 14, 2021
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With Daltile’s ProExchange, customers can check pricing, view product availability, request samples, and be alerted of order status.


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DeGraaf Interiors team

How to Create an Exceptional Retail Experience

Dave foster author
Dave Foster
February 25, 2021
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We asked questions about the finer points of creating an exceptional experience for customers.


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customer campaign

Ardex Announces New Customer Campaign

February 9, 2021
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Ardex Americas announced a new customer campaign earlier this year, “Built by You, Backed by ARDEX”, which incorporates elements from all segments of the business.


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resolving objections

Creating Likeability Through Objections: Part 2

Buddy Wisdom
December 11, 2020
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In this issue, we discuss more ways to manage objections by breaking down the customer’s resistance.


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logo

CCA Global's University Earns 2021 Training Top 100 Designation

December 7, 2020
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CCA Global's University training program and curriculum have been recognized as one of the top 100 nationwide with a 2021 Training Top 100 designation, awarded by Training magazine.


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TISE 2023 Sneak Peek

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January 31, 2023

The International Surface Event (TISE) 2023

The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo will take place as a in-person exhibits and hybrid virtual event January 31-Februrary 2, 2023.
December 1, 2030

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Tiling Floors - DVD

Ceramic tile is a versatile and popular material for all kinds of floors.

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