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I get it’s been at least a month since the “60 Minutes” story broke about Lumber Liquidators, but don’t think for a minute this news is going to disappear, not with the publically traded national chain store fighting back the allegations combined with lawsuits alleging, among other things, insider trading.

When you stop and think about it you would probably agree that I have the best job in the industry.

Nobody wants to be disturbed by his or her neighbors.

How do you stay ahead of the pack when it comes to the service industry?

Going back in time to places like South America, Europe, the Middle East, Africa and other older civilizations people have cut and shaped stone or made some form of tile so you might say those places have been manufacturing, bartering and selling these products for just a few more years than we have in the good old US of A.

Consumers buy from people they like.

For continued success, tile installers should study the TCNA Handbook and ANSI Specifications and retain as much as possible or at least know where to find the answers.

At a recent convention, Randy Merritt, president of Shaw, told the group the industry’s biggest problem is installation.

Going back to my first job in sales, I’ve fought the battle of just what is the level of ethics and honesty I needed to be at to remain in the business of selling.

Paul G. White Interior Solutions of Portland, Maine, is the leading flooring contracting business in that market with annual revenues of $23 million and a workforce of 100.