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Home » Topics » Business Insights

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The Trusted Sales Advisor

Becoming A People Person

Kelly Kramer
Kelly Kramer
March 4, 2014
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Back about 30 years ago, a close friend introduced me to a small group of people at a party. He jokingly told the group an old cliché: “Be careful with Kelly he can sell ice cubes to Eskimos.”


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The Trusted Sales Advisor

The One Thing

Kelly Kramer
Kelly Kramer
February 10, 2014
No Comments

I've always believed you need to see what customers drive up in, because it can often give you clues on which direction to take them. It’s not to see if they drive an expensive or low-end car, because that will make you assume something and often in the wrong direction.


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The Trusted Sales Advisor

No Resolutions; Just New Habits

Kelly Kramer
Kelly Kramer
January 10, 2014
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More than 10 years ago I stopped making New Year’s resolutions. The reason being is I finally understood that what we know we should be doing and what we can continually gain permanent control over are two different things.


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South Mountain Flooring

South Mountain Hardwood Flooring Receives FSC Certification

October 14, 2013
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South Mountain Hardwood Flooring, manufacturer/marketer of hardwood materials dedicated to offering the highest quality, elegant and durable floors at affordable prices, has been certified by The Rainforest Alliance.


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building trust
The Trusted Sales Advisor

Building Trust

Kelly Kramer
Kelly Kramer
October 7, 2013
No Comments
To start out on this first column, I have to say I’m thrilled to be invited to write an on-going column for Floor Trends.


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tile underlayment

Quality Acoustic Underlayment: A Worthwhile Win-Win Upsell for Customers and Sales Personnel

Kelly Kennedy
October 7, 2013
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Upselling underlayment for new hard surface flooring is a win-win opportunity every salesperson should take advantage of as often as possible.


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karndean

Karndean Named Top Workplace

September 27, 2013
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Karndean Designflooring is proud to announce it has been selected as a top work place in the Pittsburgh region by its employees.
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armstrong

More Shares Announced in Armstrong Secondary Public Offering

September 11, 2013
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Armstrong World Industries, Inc. announced the pricing of an underwritten secondary public offering of 12,057,382 common shares of the company held by The Armstrong World Industries, Inc. Asbestos Personal Injury Settlement Trust (the “Trust”) and Armor TPG Holdings, L.P. (together with the Trust, the “Selling Shareholders”) at a price to the public of $51.75 per share.


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sdf

Mediterranea achieves Green Squared Certification

September 10, 2013
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Mediterranea, a leading manufacturer of porcelain tile in the U.S., has announced that its StonePeak production facility in Crossville, TN, has attained Green Squared Certification from the Tile Council of North America (TCNA).


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QEP Branded

Q.E.P. Named Exclusive N.A. Sales, Marketing Agent for Faus

September 10, 2013
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Gonzalo Frey, CEO of Faus Group, Inc., announced today the appointment of Q.E.P. Co., Inc. as its exclusive sales and marketing agent in North America.


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