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You don’t need me to tell you how bad the installation crisis is. But maybe I can share with you some of the things I’ve been hearing that are giving me a more hopeful outlook.

In this column, I’ll share a few ways to build brand loyalty that have worked for Got You Floored.

Asking for the order after an effective sales presentation would seem to be a common-sense concept. Yet many salespeople are reluctant to do so.

Total construction starts are expected to reach $776 billion in value for 2020.

The World Floor Covering Association (WFCA) recently announced an initiative to deal with and reduce the industry-wide installer shortage.

It's been a busy first quarter. Aren’t you all feeling the same?

The sales world has exhausted an incompatible amount of effort tutoring salespeople on how to get sales and new clients; however, extremely little is ever said about being focused on continuing these relationships.

As competition gets sharper and as big box stores become more aggressive, independents need to explore every possible facet of their businesses for ways of achieving advantage in order to help them compete at least as effectively and as profitably as their competition.

When people are valued and a serve-others mentality is at the forefront, profits follow.