Recently, I had an elderly lady who I had worked with for about 40 minutes say something to me I had never been told before in all my years selling retail.
While there is no denying many manufacturers—both large and small—have taken to selling and delivering products direct to the retailer, and consolidation has made it difficult at times to figure out which distributor is which, the fact remains wholesalers still play a vital role in helping the specialty dealer and contractor succeed.
Choosing and installing the correct commercial floor covering can be a detailed and complicated process that necessarily looks beyond aesthetic preference and examines every aspect of the installation, beginning with the substrate and its condition and ending with the required maintenance regimen once the flooring is installed.
Distribution remains a vital part of the floor covering trade, but distributors are facing increased competition from e-commerce sites and retailers who go direct to manufacturers to buy their flooring products.
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