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Tanja Kern

A New Way to Earn CEUs: Floor Trends' Academy of Digital Learning

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Tanja Kern
November 1, 2021

New innovations in aesthetic designs, pet- and kid-friendly surfaces, sustainability and health all become appealing as the world navigates the transformation of spaces in a world still grappling with pandemic procedures. Despite the challenges—and perhaps because of them—the flooring industry has stepped up to find solutions.


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NFA 30th Anniversary

NFA 30th Anniversary: A Look at Leaders in Flooring Retail

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Tanja Kern
October 1, 2021
The National Floorcovering Alliance is celebrating 30 years.
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distribution

Shifts in the Flooring Industry’s Supply Chain

Dave Foster
Dave Foster
September 14, 2021
Dan Martin, CEO of Xpress Global Systems, shares insight on the future of fleet collaboration, the growth of carpet deliveries, and autonomous vehicles.
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The Carpet Guys

How to Stand Out as a Flooring Retailer in Your Market

A Conversation with The Carpet Guy’s Joe Zago
Dave Foster
Dave Foster
August 30, 2021
From humble beginnings as a door-to-door salesman, Joe Zago shares how he made The Carpet Guys an industry success.
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dealing with difficult customers

How to Deal with the Bad News Flooring Customer

Buddy Wisdom
August 25, 2021
If you have been in business long enough, a bad news customer has burned you. They will waste your time, energy, resources, and in some cases, maybe even damage your reputation.
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shout-out

Social Shout Out: Help Us Publish More Good News About Flooring

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Tanja Kern
August 23, 2021
What are you doing in your community that's worth a social shoutout? Post on our Facebook page for a chance to be highlighted.
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Luxury Carpet Tile

CarpetDIY Introduces Machine-Washable Carpet Tiles

Tanja Kern Headshot 2023.png
Tanja Kern
August 23, 2021
CarpetDIY, based in Dalton, Georgia, is bringing innovation to soft surface with the launch of machine-washable Luxury Carpet Tile (LCT).
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customer service

Let’s Get Real | Two Classic Sayings That Make all the Difference in Flooring Sales

Paul AC Dominie
August 18, 2021
How can you and your team succeed in today’s new and ever-shifting world?
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compliment sandwich

Fresh Tactics for Getting What You Want Out of Your Flooring Business

Tanja Kern Headshot 2023.png
Tanja Kern
August 13, 2021
We welcome two new columnists to Floor Trends who are masters at helping you get what you want.


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Time to Sell

How to Manage Customer Stalls in Selling Flooring — Part 3

Buddy Wisdom
August 12, 2021
In the third and final part of the series, Buddy Wisdom discusses how to manage stalls when selling flooring.
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