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Troy, Michigan-based contractor Dave Garden offers insight on what made him a successful installer and contractor.

We sat down with members of Fuse Alliance to hear how they’ve remained steadfast, connected and encouraged over the last year.

Here are some highlights from my 2020 and lessons learned. 

In his new series, flooring retailer J.R. Allred shares how he and his team are embracing a change due to organizational health.

We asked questions about the finer points of creating an exceptional experience for customers.

Our new platform offers an improved magazine experience that goes beyond the typical flipbook digital edition.

The following are excerpts from a conversation we had with Jeff King about some of the elements surrounding the Paycheck Protection Program and other topics including business interruption insurance.

In this issue, we discuss more ways to manage objections by breaking down the customer’s resistance.