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Home » Topics » Columns

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flooring installation jobsite conditions

Tile Installers Aim to Meet Tile Industry Standards

Scott Carothers 2025
Scott Carothers
February 4, 2021
No Comments
The American National Standards Institute (ANSI) specifications provide several industry standards that are there to help the installer obtain good site conditions.
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paycheck protection program

The Inside Scoop: Loan Forgiveness & Business Interruption

Dave Foster
Dave Foster
January 20, 2021
No Comments

The following are excerpts from a conversation we had with Jeff King about some of the elements surrounding the Paycheck Protection Program and other topics including business interruption insurance.


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setting business goals

Goal Setting: A Conversation with Matt Ketterman

Matt Ketterman
Matt Ketterman
December 11, 2020
No Comments
I mentor several people and one of my mentees asked a few thought-provoking questions. Since she was curious about goals and goal setting, I figure you all may be as well.
Read More
resolving objections

Creating Likeability Through Objections: Part 2

Buddy Wisdom
December 11, 2020
No Comments

In this issue, we discuss more ways to manage objections by breaking down the customer’s resistance.


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Michelle Anderson

Fabulance to the Rescue

Katie Rork
Katie Rork
December 7, 2020
No Comments

Michelle Anderson, an account executive for Bentley Mills and Modulyss, had been selling carpet out of her car at trunk shows. She recently stepped up her game by transforming a retired ambulance into the Fabulance—a mobile showroom.


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visualization kiosk

A Digital Renaissance for Flooring Retailers

A Conversation with Broadlume’s CEO Todd Saunders
Dave Foster
Dave Foster
December 7, 2020
No Comments

Broadlume has been a company on the move for the past few years and certainly an organization to watch in the floor covering industry, which is why we sat down with the company’s CEO Todd Saunders.  


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Tanja Kern

Residential Flooring On Track for 2021

Tanja Kern Headshot 2023.png
Tanja Kern
December 7, 2020
No Comments
Like you, I cannot wait to close the book on 2020, and economists say we have a lot to look forward to for 2021.
Read More
failed shower installation

Can We Learn from Our Mistakes?

Scott Carothers 2025
Scott Carothers
December 2, 2020
No Comments
All of us make mistakes; it's going to happen, but the crucial point is how we handle them.
Read More
overcoming objections

The Likeability Series: Overcoming Objections in Flooring Sales

Buddy Wisdom
November 5, 2020
No Comments
In this article, we discuss how to overcome objections in a way that builds rapport with the customer.
Read More
ceramic tile

A Conversation with Arley Wholesale's Scott Levy

Dave Foster
Dave Foster
November 2, 2020
No Comments
We had an opportunity to sit down with Scott Levy, president of Arley Wholesale, a leading importer and East Coast distributor of ceramic tile, stone and sundries. Realizing that distributors perform unique tasks, many of which are on the international stage, our goal was to gain some insight into these tasks and how the company dealt with them in the midst of this never-before-experienced lockdown.
Read More
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