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The Dixie Group recently reported financial results for the year ending December 31, 2016.

Every once in a while I have to remind myself what a lucky guy I am: I have a wonderful wife, Anne; great family and friends; a comfortable life and my health.

Years ago, I published a column that received more attention from retailers than any I have ever written.

What makes attitude so mysterious and yet essential to selling? Understand that your mind is a computer that you can program.

One would think a basic in every business person’s DNA, whether we’re talking about floor covering retailers or really any person in any business, would be a major focus on the company’s customer—over and above a focus on the products being sold or the services being offered.

The Las Vegas marketplace has been changing rapidly over the last few years. As a result, we have had to adapt our business to keep up with the current market trends.

“Now let’s see. We’ve been together about 30 minutes. I can tell you know nothing about me, my home, my lifestyle or what I like. What was it you were trying to sell me again?”

Just last week, I had a couple come into my store that had purchased flooring from me about a year ago.

Less than a decade ago, Jerel Verner hired Matt Carter, a sales executive with Empire Today, to help run his flooring business, Premier Flooring and Design in Tucker, Ga.